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Customizing your customer feedback flow

Asking for customer phone number on feedback form

The following post shows how to ask a customer to leave their phone number during the feedback process. This is...

Repeat Customer Feedback Settings

Repeat customer feedback is the ability to request feedback from the same customer more than once, such as after each...

Three Ways to Personalize Your Feedback Request Email (Legacy Mode)

Update March 2018: Please note that the following applies to Legacy Mode. If you are using Ultimate Mode, Review Mode...

How Do I Request a Review in Kiosk Mode?

Kiosk Mode is a unique URL provided by RocketReviews that you can use on a tablet or other device to...

TextBack (Customer-Activated Reviews via Text)

TextBack gives customers the ability to enter a business’s feedback request process using their mobile phone. By sending a keyword...

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