When a customer replies to a SMS feedback request, instead of clicking the Leave Feedback URL, their SMS reply will...
TextBack gives customers the ability to enter a business’s feedback request process using their mobile phone. By sending a keyword...
Set up or edit SMS Requests to customize the feedback request. With a Pro Plan or higher, you can send...
Customers who receive an SMS Request but do not reply will receive a reminder email if: First and/or Second Reminder...
Send a feedback request to your customer via text message using SMS Requests. The text includes a link to your...
