HIPAA Compliance

Is RocketReviews HIPAA compliant?

Yes. All communications in RocketReviews is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).

What patient information does RocketReviews store?

For a doctor or health professional that uses RocketReviews, the only information present in the system for clients is:

  • First name
  • Last name
  • Email address
  • Phone number

Will RocketReviews provide a BAA (Business Associate Agreement)?

RocketReviews will provide a BAA (Business Associate Agreement) to paying customers upon request. Please email: support@myrocketreviews.com

Does RocketReviews allow patients (customers) to opt-out from using their feedback as review?

Every feedback request form contains a checkbox allowing the customer to opt-in or out.

Does RocketReviews allow patients (customers) to unsubscribe?

​Yes. Every email communication includes an unsubscribe link.

Does RocketReviews transmit data securely?

Yes. All data is transmitted via HTTPS.

Do reviews received show on the Review Widget automatically?

We offer the ability to review all feedback received and approve only selected feedback to be shown on the Review Widget.

Where can I download a blank BAA?

Please click the download link below for the ZIP file containing a blank BAA in both RTF (Rich Text Format) and PDF format.

Blank BAA .rtf/.pdf

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