Monitor reviews of your business on over 50 3rd-party online review sites including Google, Facebook, Yelp, and industry-specific sites using RocketReviews.
To monitor reviews on 3rd-party sites using RocketReviews, follow these steps:
- Select a plan and sign up for a RocketReviews account.
Pro: Monitor up to 10 sites
Pro Plus or Executive: Monitor up to 20 sites - Complete the set-up wizard.
3. Step 4 of the set-up wizard is Review Sites to Monitor.
If RocketReviews has automatically detected Google or Facebook review profiles for a location, click View Link to verify they are correct.
To add additional review sites to monitor, click the drop-down to select a site. Click Add Site.
You will need to add the URL of your business location’s page on the 3rd-party online review site. To do so, visit the page, copy the URL, and paste it into the box. If the URL is valid, a green checkmark will appear.
4. To return to Customer Activity, complete steps 5-8 of the set-up wizard.
As of October 1st, 2019 you do not have to complete Facebook Authorization (found in Step 6 of the set-up wizard) to monitor Facebook Recommendations.
5. Reviews of your business available via monitored 3rd-party sites are displayed in Customer Activity, the Performance Report, Reviews Report, and Success Report.
SEE ALSO: Edit Sites Monitored for Reviews